NetCare
Simplify your IT network operations with China Telecom NetCare’s monitoring and maintenance servicesProduct Overview
NetCare is a unified customer network monitoring management platform that delivers end-to-end, real-time proactive monitoring and network troubleshooting. Designed to support and strengthen the management and maintenance capabilities of organisations’ IT departments at a reduced cost, the system increases usability for end users and enable organisations to better allocate internal resources.
Key Features & Benefits
China Telecom’s NetCare team proactively monitors your network, reducing fault detection and handling times to deliver better services.
Real-time monitoring
Monitor the network to detect faults and optimize service uptime and network performance.
Real-time network performance status
And fault handling processes.
One point of contact
For all monitoring, troubleshooting service and support requirements.
In-depth reports
For customer analysis.
Equipment leasing options
Equipment leasing options.
Technical Details
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→ Two Level of Service packages available to meet different levels of support required. → 24/7 end-to-end WAN management service. |
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